Port A Number To Sprint
When you set up the account with Verizon, you were likely given a Verizon number. You can call customer service, 800-922-0204 or.611 from your device, and tell them you want to port your number from another account/carrier. Oct 15, 2018 - Sprint allows customers to switch their existing number to their Sprint account; this process is also known as porting a number. In order to get.
Port Att Number To Sprint
Edit: resolved. See post below. Thanks maineguy1988 ) In trying to get in on the 1yr free promo, I went to the link to sign up and get the sim card. Provided all my correct info for a credit check.
Got some error message. Despite checking over everything, it just would not get accepted. So i call, and try to set up that way.
There were massive problems at the call center. They had to keep resetting their systems or something. Finally I was able to get another credit pull/check and passed it over the phone. Gave them the number I wanted to port, gave them the device I wanted to use and the imei number (it was all verified by the csr as acceptable), paid for the sim card.
Which again required a long wait on hold due to them having to reboot systems again. And I thought everything was set.Got my sim card yesterday, it didn't work. I tried to go to sprint.com/activate now and none of the information I gave was accepted. I kept getting 'We're sorry. This information doesn't match our records. Please double-check your information and try again' (but i know for a fact the information i provided was correct).
Sprint Transfer Number To New Account
So then I find a link to check number port status and put in my info and it comes up with 'It appears that this request has not been submitted. Please check back later' and then i try to chat with a csr and i am told that despite having an account number, there is no order assigned to my account AND he/she cannot sign me up for the 1yr promo, that I have to go to the link. The one I originally used at the beginning of this story.
For information about International/Domestic Unlocks for your device, see Sprint's and.Need a Sprint SIM Card? Contact your local store(s) before going to ensure they have a compatible card in stock. You can also contact who can ship a new SIM Card to you directly. The Sprint.com page now also has a way to order a card directly as well.Do you have a new compatible device you want to swap to on your account?.The App is available for and for. Report speed/coverage issues and manage your account.I am a bot, and this action was performed automatically. Please if you have any questions or concerns.
I currently have sprint and have used the integration to get my number into GV. I plan on buying a Nexus 4 and cancelling my sprint account and move to straight talk. I plan on moving my current phone number (which is my GV number due to the integration) How do I go about doing this since I have the integration? Do I have to get rid of the integration first? Can I just keep my number in GV and use the same number on straight talk? I couldn't find any step by step guides.
I am willing to pay the $20 if I need to so I can keep my number in GV. Well, that's a drag. Here's what happened: When you were using Sprint integration with Google Voice, your number was never actually 'ported' or moved off of the Sprint network. For outbound calls, Sprint simply routed calls through its own telephone network, which is hosting the number locally, and then into Google's network for long distance calling. If you used your computer and Hangouts or Chat to place calls, GV just added your Sprint caller ID onto the calls over GV's network, but again, the actual phone number still was being held by Sprint. For inbound calls, again, some network re-routing was being done to send calls through Google's back-end network to add the typical features of Google Voice.
When you tried to port the number, however, this entails Sprint actually allowing a different local phone company, Google's Competitive Local Exchange Carrier (CLEC) phone company partner, to take over and host the number on their local phone switch (that's what the $20 charge buys you). The problem is, that CLEC doesn't do business in every single local telephone exchange in the country, and yours is one of the locations it doesn't support. This is how all number porting works, and one of the regulations is that a number cannot be ported out of its local 'rate center', or local calling exchange. Since Sprint is the only carrier that has integration with GV, call routing is handled on your mobile phone handset, vs. Pre-defined in the back-end networks. So, if you had a 'dumb' phone, calls made from the phone would show the phone's caller ID, because Google has no idea you are making the call. On an Android smartphone, if you install the Google Voice mobile app on your Nexus 4, the app itself is tightly integrated with the phone's native Android dialer.
You can configure the app to prompt you when you dial a call, to ask if you want to use GV or your phone's own caller ID to be used, or you can select one of the other options, to make all or no calls using GV, or only international calls. If so, Sprint owns your phone number, not Google. Google just 'spoofs' or borrows your Sprint caller ID to display on outbound calls, and Google and Sprint partnered to re-route inbound calls first through Google's telco partner network, then out to any forwarding phones you have set up, including your Sprint phone. So, there is no porting out option, because your Sprint number was never ported in to GV. When you leave Sprint and move to Straight Talk, unless you follow these steps, you will permanently lose your Sprint-owned number. Keep in mind that Sprint is the only carrier that has integration with GV. That means, when you leave Sprint, you will no longer be able to use your mobile number as both your mobile number and your GV number.
So, you need to decide: Would you like to port in your current Sprint number to become a Google Voice number (since people now know to call or text you at that number), and get a random, new forwarding number from Straight Talk? Or would you like to port your current Sprint number to your new mobile phone carrier and get a random new GV number, forwarded to the new mobile number? I would assume the first option is more attractive. Sign up for service with Straight Talk, with a new mobile phone number for your new mobile phone. Do not contact Sprint to cancel service, because it will cause you to permanently lose your Sprint phone number. After your new mobile phone service is working:.
On your Sprint smartphone, sign out of the mobile Google Voice app. Wait a few minutes, then power your phone off and on again. Set it aside. Log onto your GV account from a computer's web browser, not from your smartphone.
Go to this page:. Disable Sprint integration, and delete the Sprint phone entirely off the account. You will now have an empty Google Voice account with no phone numbers at all.
Ensure this is the case by logging out and back in. The number must be gone, or the port will fail. If integration didn't get disabled, the port will fail, so stop and reply here. If the account is indeed now empty:. Wait a few minutes, then, power-cycle your Sprint phone again, then press and hold the '1' key to reach Sprint, not GV voicemail. Ensure that you hear Sprint's voicemail system, instructing you to set it up from scratch, not the usual GV voicemail prompt. Go ahead and set it up, because you'll still receive calls on the Sprint phone for a few days.
Again, if this didn't work as expected, stop and reply now. Click the link on the left side of the GV main web page to 'Get a Voice number'. Select the option to use your existing phone number, but this time, carefully read the dialog boxes that pop up, and skip the offer to integrate Sprint with GV. Instead, select the option to port your Sprint number to GV. Review the instructions linked below to understand the porting process, which can take a week or more to fully complete.
As part of the port-in process, you'll add your new ST mobile phone number as the forwarding phone on your account. Follow the instructions to enable GV Voicemail for that phone. That's it.Note that most porting problems are caused by incorrect information entered into the online forms, or repeated attempts to start and cancel the port.
If so, Sprint owns your phone number, not Google. Google just 'spoofs' or borrows your Sprint caller ID to display on outbound calls, and Google and Sprint partnered to re-route inbound calls first through Google's telco partner network, then out to any forwarding phones you have set up, including your Sprint phone. So, there is no porting out option, because your Sprint number was never ported in to GV. When you leave Sprint and move to Straight Talk, unless you follow these steps, you will permanently lose your Sprint-owned number. Keep in mind that Sprint is the only carrier that has integration with GV.
That means, when you leave Sprint, you will no longer be able to use your mobile number as both your mobile number and your GV number. So, you need to decide: Would you like to port in your current Sprint number to become a Google Voice number (since people now know to call or text you at that number), and get a random, new forwarding number from Straight Talk? Or would you like to port your current Sprint number to your new mobile phone carrier and get a random new GV number, forwarded to the new mobile number? I would assume the first option is more attractive. Sign up for service with Straight Talk, with a new mobile phone number for your new mobile phone.
Do not contact Sprint to cancel service, because it will cause you to permanently lose your Sprint phone number. After your new mobile phone service is working:. On your Sprint smartphone, sign out of the mobile Google Voice app.
Wait a few minutes, then power your phone off and on again. Set it aside.
Log onto your GV account from a computer's web browser, not from your smartphone. Go to this page:. Disable Sprint integration, and delete the Sprint phone entirely off the account. You will now have an empty Google Voice account with no phone numbers at all. Ensure this is the case by logging out and back in. The number must be gone, or the port will fail.
If integration didn't get disabled, the port will fail, so stop and reply here. If the account is indeed now empty:. Wait a few minutes, then, power-cycle your Sprint phone again, then press and hold the '1' key to reach Sprint, not GV voicemail. Ensure that you hear Sprint's voicemail system, instructing you to set it up from scratch, not the usual GV voicemail prompt. Go ahead and set it up, because you'll still receive calls on the Sprint phone for a few days. Again, if this didn't work as expected, stop and reply now. Click the link on the left side of the GV main web page to 'Get a Voice number'.
Select the option to use your existing phone number, but this time, carefully read the dialog boxes that pop up, and skip the offer to integrate Sprint with GV. Instead, select the option to port your Sprint number to GV. Review the instructions linked below to understand the porting process, which can take a week or more to fully complete. As part of the port-in process, you'll add your new ST mobile phone number as the forwarding phone on your account. Follow the instructions to enable GV Voicemail for that phone. That's it.Note that most porting problems are caused by incorrect information entered into the online forms, or repeated attempts to start and cancel the port.
Since Sprint is the only carrier that has integration with GV, call routing is handled on your mobile phone handset, vs. Pre-defined in the back-end networks. So, if you had a 'dumb' phone, calls made from the phone would show the phone's caller ID, because Google has no idea you are making the call.
On an Android smartphone, if you install the Google Voice mobile app on your Nexus 4, the app itself is tightly integrated with the phone's native Android dialer. You can configure the app to prompt you when you dial a call, to ask if you want to use GV or your phone's own caller ID to be used, or you can select one of the other options, to make all or no calls using GV, or only international calls. Well, that's a drag. Here's what happened: When you were using Sprint integration with Google Voice, your number was never actually 'ported' or moved off of the Sprint network. For outbound calls, Sprint simply routed calls through its own telephone network, which is hosting the number locally, and then into Google's network for long distance calling.
If you used your computer and Hangouts or Chat to place calls, GV just added your Sprint caller ID onto the calls over GV's network, but again, the actual phone number still was being held by Sprint. For inbound calls, again, some network re-routing was being done to send calls through Google's back-end network to add the typical features of Google Voice. When you tried to port the number, however, this entails Sprint actually allowing a different local phone company, Google's Competitive Local Exchange Carrier (CLEC) phone company partner, to take over and host the number on their local phone switch (that's what the $20 charge buys you). The problem is, that CLEC doesn't do business in every single local telephone exchange in the country, and yours is one of the locations it doesn't support. This is how all number porting works, and one of the regulations is that a number cannot be ported out of its local 'rate center', or local calling exchange.